All current information on the status of this incident.
| Status | closed |
| Services Impacted |
MCM IVR Payments |
| Impact Level | Outage |
| Start Time | 2026-09-21 15:30 CDT |
| End Time | 2026-09-21 15:40 CDT |
| Description | We have been notified by our our third party payment processor for credit card payments in MCM IVR that they were experiencing intermittent issues. To prevent bad payments from going through, we have temporarily turned off all IVR Credit Card Payments as of 15:30 CDT. As of 15:40 CDT we were notified the issue should be corrected. We are going to begin turning payments back on for select members to verify the issue has been resolved and will provide an update once all payments are re-enabled after our verification. |
| Community Post | View on NISC Community |