This page provides status information on the services that are part of the Cooperative Cloud. Check back here to view the current status of the services listed below. If you are experiencing an issue not listed here, please contact NISC Support. Learn more about what's posted on the dashboard in this FAQ

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System Status as of 2023-03-23 06:31:10:
 
Dashboard Key
 Normal
 Resolved
 Service Outage
 Service Disruption
 Maintenance
 Informational
 Degraded Performance
Status Service 2023-03-17
Fri		 2023-03-18
Sat		 2023-03-19
Sun		 2023-03-20
Mon		 2023-03-21
Tue		 2023-03-22
Wed		 2023-03-23
Thu
ActivTrace:Normal ActivTrace Scheduled Maintenance
Maintenance Description
As part of our ongoing mission of providing reliable and secure solutions for our members, we will be performing maintenance to infrastructure services. This maintenance window is needed to perform software upgrades to supporting services for NISC cloud applications. Some applications may experience degraded performance for up to a few minutes at a time. Also, some intermittent connections issues may occur during the maintenance windows which may cause users to reauthenticate.

Full Details
AMS:Normal AMS Scheduled Maintenance
Maintenance Description
As part of our ongoing mission of providing reliable and secure solutions for our members, we will be performing maintenance to infrastructure services. This maintenance window is needed to perform software upgrades to supporting services for NISC cloud applications. Some applications may experience degraded performance for up to a few minutes at a time. Also, some intermittent connections issues may occur during the maintenance windows which may cause users to reauthenticate.

Full Details
AppSuite:Normal AppSuite Scheduled Maintenance
Maintenance Description
As part of our ongoing mission of providing reliable and secure solutions for our members, we will be performing maintenance to infrastructure services. This maintenance window is needed to perform software upgrades to supporting services for NISC cloud applications. Some applications may experience degraded performance for up to a few minutes at a time. Also, some intermittent connections issues may occur during the maintenance windows which may cause users to reauthenticate.

Full Details
ASP:Normal ASP Scheduled Maintenance
Maintenance Description
As part of our ongoing mission of providing reliable and secure solutions for our Members, NISC will be performing maintenance on the ASP security infrastructure. ASP IPSEC VPN tunnels for accessing the ASP environment will see intermittent connectivity issues throughout the maintenance window as we perform the necessary maintenance. The NISC team will work to resolve all VPN connectivity issues once the maintenance is complete.

Full Details
Resolved Incident
Incident (Resolved) Description
There were issues with services connecting externally to the ASP web proxies from 9:43am to 9:49am. During that time, ASP users may have experienced difficulties when using Cooperative Cloud applications. We apologize for the inconvenience.

Full Details
ASP-TrustGrid Connectivity Platform:Normal ASP-TrustGrid Connectivity Platform
Call to Order:Normal Call to Order Scheduled Maintenance
Maintenance Description
As part of our ongoing mission of providing reliable and secure solutions for our members, we will be performing maintenance to infrastructure services. This maintenance window is needed to perform software upgrades to supporting services for NISC cloud applications. Some applications may experience degraded performance for up to a few minutes at a time. Also, some intermittent connections issues may occur during the maintenance windows which may cause users to reauthenticate.

Full Details
Cloud Portal:Normal Cloud Portal Scheduled Maintenance
Maintenance Description
As part of our ongoing mission of providing reliable and secure solutions for our members, we will be performing maintenance to infrastructure services. This maintenance window is needed to perform software upgrades to supporting services for NISC cloud applications. Some applications may experience degraded performance for up to a few minutes at a time. Also, some intermittent connections issues may occur during the maintenance windows which may cause users to reauthenticate.

Full Details
iVUE Connect Financials:Normal iVUE Connect Financials Scheduled Maintenance
Maintenance Description
As part of our ongoing mission of providing reliable and secure solutions for our members, we will be performing maintenance to infrastructure services. This maintenance window is needed to perform software upgrades to supporting services for NISC cloud applications. Some applications may experience degraded performance for up to a few minutes at a time. Also, some intermittent connections issues may occur during the maintenance windows which may cause users to reauthenticate.

Full Details
iVUE Connect Operations:Normal iVUE Connect Operations Scheduled Maintenance
Maintenance Description
As part of our ongoing mission of providing reliable and secure solutions for our members, we will be performing maintenance to infrastructure services. This maintenance window is needed to perform software upgrades to supporting services for NISC cloud applications. Some applications may experience degraded performance for up to a few minutes at a time. Also, some intermittent connections issues may occur during the maintenance windows which may cause users to reauthenticate.

Full Details
iVUE Connect Service:Maintenance iVUE Connect Service Scheduled Maintenance
Maintenance Description
As part of our ongoing mission of providing reliable and secure solutions for our members, we will be performing maintenance to infrastructure services. This maintenance window is needed to perform software upgrades to supporting services for NISC cloud applications. Some applications may experience degraded performance for up to a few minutes at a time. Also, some intermittent connections issues may occur during the maintenance windows which may cause users to reauthenticate.

Full Details
MDM:Normal MDM Scheduled Maintenance
Maintenance Description
As part of our ongoing mission of providing reliable and secure solutions for our members, we will be performing maintenance to infrastructure services. This maintenance window is needed to perform software upgrades to supporting services for NISC cloud applications. Some applications may experience degraded performance for up to a few minutes at a time. Also, some intermittent connections issues may occur during the maintenance windows which may cause users to reauthenticate.

Full Details
Messenger:Normal Messenger Scheduled Maintenance
Maintenance Description
As part of our ongoing mission of providing reliable and secure solutions for our members, we will be performing maintenance to infrastructure services. This maintenance window is needed to perform software upgrades to supporting services for NISC cloud applications. Some applications may experience degraded performance for up to a few minutes at a time. Also, some intermittent connections issues may occur during the maintenance windows which may cause users to reauthenticate.

Full Details
Mosaic:Normal Mosaic Scheduled Maintenance
Maintenance Description
As part of our ongoing mission of providing reliable and secure solutions for our members, we will be performing maintenance to infrastructure services. This maintenance window is needed to perform software upgrades to supporting services for NISC cloud applications. Some applications may experience degraded performance for up to a few minutes at a time. Also, some intermittent connections issues may occur during the maintenance windows which may cause users to reauthenticate.

Full Details
NISC Community (community.nisc.coop):Normal NISC Community (community.nisc.coop)
NISC Website (www.nisc.coop):Normal NISC Website (www.nisc.coop)
Payment Gateway:Normal Payment Gateway Resolved Incident
Incident (Resolved) Description
Users may have experienced issues processing payments during the listed timeframe. The issue has been resolved and we apologize for any inconvenience.

Full Details
Secure Payments IVR:Normal Secure Payments IVR
Service Providers:Normal Service Providers
Smarthub:Normal Smarthub Scheduled Maintenance
Maintenance Description
As part of our ongoing mission of providing reliable and secure solutions for our members, we will be performing maintenance to infrastructure services. This maintenance window is needed to perform software upgrades to supporting services for NISC cloud applications. Some applications may experience degraded performance for up to a few minutes at a time. Also, some intermittent connections issues may occur during the maintenance windows which may cause users to reauthenticate.

Full Details
Telecom Measured Usage:Normal Telecom Measured Usage Scheduled Maintenance
Maintenance Description
As part of our ongoing mission of providing reliable and secure solutions for our members, we will be performing maintenance to infrastructure services. This maintenance window is needed to perform software upgrades to supporting services for NISC cloud applications. Some applications may experience degraded performance for up to a few minutes at a time. Also, some intermittent connections issues may occur during the maintenance windows which may cause users to reauthenticate.

Full Details
User Services System (USS):Normal User Services System (USS)
Weather-Climate Data:Normal Weather-Climate Data Scheduled Maintenance
Maintenance Description
As part of our ongoing mission of providing reliable and secure solutions for our members, we will be performing maintenance to infrastructure services. This maintenance window is needed to perform software upgrades to supporting services for NISC cloud applications. Some applications may experience degraded performance for up to a few minutes at a time. Also, some intermittent connections issues may occur during the maintenance windows which may cause users to reauthenticate.

Full Details
Dashboard Key
 Normal
 Resolved
 Service Outage
 Service Disruption
 Maintenance
 Informational
 Degraded Performance
Service Current Status
Service is operating normally ActivTrace Service normal
Service is operating normally AMS Service normal
Service is operating normally AppSuite Service normal
Service is operating normally ASP Service normal
Service is operating normally ASP-TrustGrid Connectivity Platform Service normal
Service is operating normally Call to Order Service normal
Service is operating normally Cloud Portal Service normal
Service is operating normally iVUE Connect Financials Service normal
Service is operating normally iVUE Connect Operations Service normal
Maintenance is currently occurring with this service iVUE Connect Service Scheduled maintenance
Service is operating normally MDM Service normal
Service is operating normally Messenger Service normal
Service is operating normally Mosaic Service normal
Service is operating normally NISC Community (community.nisc.coop) Service normal
Service is operating normally NISC Website (www.nisc.coop) Service normal
Service is operating normally Payment Gateway Service normal
Service is operating normally Secure Payments IVR Service normal
Service is operating normally Service Providers Service normal
Service is operating normally Smarthub Service normal
Service is operating normally Telecom Measured Usage Service normal
Service is operating normally User Services System (USS) Service normal
Service is operating normally Weather-Climate Data Service normal
Active Incident Timeline:
Active Incident Timeline

The active incident timeline displays all active incidents, categorized by the services they impact. Expand any incident to view a full description of the incident as well as any updates.
No current incidents.

Active Maintenance Timeline:
Active Maintenance Timeline

The active maintenance timeline displays all active scheduled system maintenance activities, categorized by the services they impact. Expand any maintenance event to view a full description of the maintenance as well as any updates.
ID: 504 iVUE Connect Service