This page provides status information on the services that are part of the Cooperative Cloud. Check back here to view the current status of the services listed below. If you are experiencing an issue not listed here, please contact NISC Support. Learn more about what's posted on the dashboard in this FAQ

Please click on the incident for more details

System Status as of 2026-04-18 18:06:17:
 
Dashboard Key
 Normal
 Resolved
 Service Outage
 Service Disruption
 Maintenance
 Informational
 Degraded Performance
Status Service 2026-04-12
Sun		 2026-04-13
Mon		 2026-04-14
Tue		 2026-04-15
Wed		 2026-04-16
Thu		 2026-04-17
Fri		 2026-04-18
Sat
ActivTrace:Normal ActivTrace
AMS:Normal AMS Scheduled Maintenance
Maintenance Description
On Saturday, April 18, 2026, beginning at approximately 6:00 AM CDT, Print Services file processing will be paused for a scheduled infrastructure improvement. We expect all systems to be back online within six (6) hours. Any billing or delinquent notice jobs submitted during this window will be queued and processed automatically once maintenance is complete. This may briefly delay the availability of View Bills and View DQs for those jobs. No action will be required on your part, all queued jobs will complete automatically once processing resumes. We appreciate your patience and apologize for any inconvenience.

Full Details
AppSuite:Normal AppSuite
ASP:Normal ASP Scheduled Maintenance
Maintenance Description
Planned system maintenance for ASP1.0 underlying infrastructure will be performed on Sunday, April 12th, 2026, beginning at 12:30pm Central Time. The estimated maintenance window is up to two hours. We do not anticipate any service disruption during this time; however, as with any infrastructure maintenance, there is a possibility that some ASP services may be briefly unreachable. Thank you for your patience and understanding as we complete this necessary maintenance to ensure continued reliability and performance of our systems.

Full Details
ASP-TrustGrid Connectivity Platform:Normal ASP-TrustGrid Connectivity Platform
Call to Order:Normal Call to Order
Cloud Portal:Normal Cloud Portal
Datacenter Facilities:Normal Datacenter Facilities
Enterprise Data Cloud:Normal Enterprise Data Cloud Resolved Incident
Incident (Resolved) Description
This message is to notify you that we are investigating an issue in Enterprise Data Cloud that affects features in several applications that rely on the NISC EDC. Services that may be affected are Calculated Units of Measure, MDM, Mosaic, Data Extract, New Virtual Engine and Exceptions Reporting, Advanced Search, Dispatcher, Bidgely and Salesforce data feeds and EDC Data Access.

Full Details
iVUE Connect Financials:Normal iVUE Connect Financials
iVUE Connect Operations:Normal iVUE Connect Operations
iVUE Connect Service:Normal iVUE Connect Service Resolved Incident
Incident (Resolved) Description
We are investigating a disruption with MDM Dashboards, MDM Import Stats, IVC Advanced Search, Message History and SmartHub Large Business.

Full Details
MCM IVR Payments:Normal MCM IVR Payments
MDM:Normal MDM Resolved Incident
Incident (Resolved) Description
We are investigating a disruption with MDM Dashboards, MDM Import Stats, IVC Advanced Search, Message History and SmartHub Large Business.

Full Details
Resolved Incident
Incident (Resolved) Description
This message is to notify you that we are investigating an issue in Enterprise Data Cloud that affects features in several applications that rely on the NISC EDC. Services that may be affected are Calculated Units of Measure, MDM, Mosaic, Data Extract, New Virtual Engine and Exceptions Reporting, Advanced Search, Dispatcher, Bidgely and Salesforce data feeds and EDC Data Access.

Full Details
Messenger:Normal Messenger Resolved Incident
Incident (Resolved) Description
This message is to notify you that we are investigating an issue in Enterprise Data Cloud that affects features in several applications that rely on the NISC EDC. Services that may be affected are Calculated Units of Measure, MDM, Mosaic, Data Extract, New Virtual Engine and Exceptions Reporting, Advanced Search, Dispatcher, Bidgely and Salesforce data feeds and EDC Data Access.

Full Details
Resolved Incident
Incident (Resolved) Description
ATTN: We are currently investigating issues with Messenger reports. We are seeing messages going out successfully.

Full Details
Mosaic:Normal Mosaic Resolved Incident
Incident (Resolved) Description
This message is to notify you that we are investigating an issue in Enterprise Data Cloud that affects features in several applications that rely on the NISC EDC. Services that may be affected are Calculated Units of Measure, MDM, Mosaic, Data Extract, New Virtual Engine and Exceptions Reporting, Advanced Search, Dispatcher, Bidgely and Salesforce data feeds and EDC Data Access.

Full Details
NISC Community (community.nisc.coop):Normal NISC Community (community.nisc.coop)
NISC Website (www.nisc.coop):Normal NISC Website (www.nisc.coop)
Operations Analytics (OA):Normal Operations Analytics (OA)
Payment Gateway:Normal Payment Gateway
Print Services Cloud Archive:Normal Print Services Cloud Archive
Service Providers:Normal Service Providers
Smarthub:Normal Smarthub Resolved Incident
Incident (Resolved) Description
This message is to notify you that we are investigating an issue in Enterprise Data Cloud that affects features in several applications that rely on the NISC EDC. Services that may be affected are Calculated Units of Measure, MDM, Mosaic, Data Extract, New Virtual Engine and Exceptions Reporting, Advanced Search, Dispatcher, Bidgely and Salesforce data feeds and EDC Data Access.

Full Details
Telecom Measured Usage:Normal Telecom Measured Usage
User Services System (USS):Normal User Services System (USS)
Weather-Climate Data:Normal Weather-Climate Data
Dashboard Key
 Normal
 Resolved
 Service Outage
 Service Disruption
 Maintenance
 Informational
 Degraded Performance
Service Current Status
Service is operating normally ActivTrace Service normal
Service is operating normally AMS Service normal
Service is operating normally AppSuite Service normal
Service is operating normally ASP Service normal
Service is operating normally ASP-TrustGrid Connectivity Platform Service normal
Service is operating normally Call to Order Service normal
Service is operating normally Cloud Portal Service normal
Service is operating normally Datacenter Facilities Service normal
Service is operating normally Enterprise Data Cloud Service normal
Service is operating normally iVUE Connect Financials Service normal
Service is operating normally iVUE Connect Operations Service normal
Service is operating normally iVUE Connect Service Service normal
Service is operating normally MCM IVR Payments Service normal
Service is operating normally MDM Service normal
Service is operating normally Messenger Service normal
Service is operating normally Mosaic Service normal
Service is operating normally NISC Community (community.nisc.coop) Service normal
Service is operating normally NISC Website (www.nisc.coop) Service normal
Service is operating normally Operations Analytics (OA) Service normal
Service is operating normally Payment Gateway Service normal
Service is operating normally Print Services Cloud Archive Service normal
Service is operating normally Service Providers Service normal
Service is operating normally Smarthub Service normal
Service is operating normally Telecom Measured Usage Service normal
Service is operating normally User Services System (USS) Service normal
Service is operating normally Weather-Climate Data Service normal
Active Incident Timeline:
Active Incident Timeline

The active incident timeline displays all active incidents, categorized by the services they impact. Expand any incident to view a full description of the incident as well as any updates.
No current incidents.

Active Maintenance Timeline:
Active Maintenance Timeline

The active maintenance timeline displays all active scheduled system maintenance activities, categorized by the services they impact. Expand any maintenance event to view a full description of the maintenance as well as any updates.
No scheduled maintenance is occurring.