Incident Details

All current information on the status of this incident.

Incident Details
Status closed
Services Impacted AppSuite
Cloud Portal
iVUE Connect Financials
iVUE Connect Operations
iVUE Connect Service
MDM
Messenger
Impact Level Disruption
Start Time 2026-08-17 14:00 CDT
End Time 2026-08-17 14:35 CDT
Description A DNS related issue has been discovered that is impacting cloud applications. We are reviewing the impact and working on a resolution.
Community Post View on NISC Community
Incident Updates
Time Detail
2026-08-17 14:32:17 CDT
Users reporting "Something went wrong, please try again" with Connect applications logging out/closing down. We are continuing to work toward resolution of DNS issues.
2026-08-17 14:43:53 CDT
DNS issues have been resolved as of 14:35 CT, normalizing application behavior. NISC teams continuing to monitor.
2026-08-17 15:11:21 CDT
Continuing to observe normal application and system performance. Closing post. Please call NISC Member Success teams with any outstanding items. We will be delivering a postmortem on the NISC Community. Our apologies for the disruption.