This page contains all current information on the status of this incident.
| Incident Details | |
|---|---|
| Incident Status | closed |
| Services Impacted |
iVUE Connect Service
iVUE Connect Operations |
| Impact Level | N/A |
| Start Time | 2026-05-15 11:28 CDT |
| End Time | 2026-05-15 12:23 CDT |
| Description | We are currently experiencing issues with trouble tickets loading in iVUE Connect. NISC is actively investigating this issue. |
| NISC Community post | Click here for more details |
| Incident Updates | |
|---|---|
| Time | Detail |
| 2026-05-15 12:25:42 CDT | Update: This issue has been resolved. Our apologies for the disruption. We will share a root cause of this issue, soon. |
| 2026-05-15 12:32:34 CDT | Update: We encountered a memory issue with one of the TMS database nodes, causing this issue, which has since been resolved. Our apologies for the service disruption. |