Incident Details

This page contains all current information on the status of this incident.

Incident Details
Incident Status closed
Services Impacted iVUE Connect Service
iVUE Connect Operations
Impact Level N/A
Start Time 2026-04-29 10:30 CDT
End Time 2026-04-29 11:45 CDT
Description Members are currently reporting performance issues with Ticket Management in iVUE Connect. NISC is actively investigating this issue and will provide updates as available.
NISC Community post Click here for more details
Incident Updates
Time Detail
2026-04-29 12:04:21 CDT We encountered connectivity issues with our of our TMS nodes. We are actively investigating the root cause of the issue. Ticket performance issues have been resolved.