This page contains all current information on the status of this incident.
| Incident Details | |
|---|---|
| Incident Status | closed |
| Services Impacted |
iVUE Connect Operations
AppSuite |
| Impact Level | N/A |
| Start Time | 2026-04-20 12:32 CDT |
| End Time | 2026-04-20 13:44 CDT |
| Description | Members have reporting spinning issues in iVUE Connect Service Orders and in iVUE Connect Operations, specifically Network Asset Management. NISC is currently investigating. Updates will be made as they are available. |
| NISC Community post | Click here for more details |
| Incident Updates | |
|---|---|
| Time | Detail |
| 2026-04-20 13:23:48 CDT | NISC is deploying a memory setting as an immediate fix. Members have reported that this also impacts Network Asset Management, Service Orders with Provisioning, and AppSuite. |
| 2026-04-20 13:31:33 CDT | We are getting reports that Network Asset Management is now stable again. |
| 2026-04-20 13:45:36 CDT | Service Orders are working as expected now. Incident is being closed. |