This page contains all current information on the status of this incident.
| Incident Details | |
|---|---|
| Incident Status | closed |
| Services Impacted |
MCM IVR Payments
|
| Impact Level | N/A |
| Start Time | 2026-03-31 14:50 CDT |
| End Time | 2026-03-31 15:20 CDT |
| Description | We are receiving reports of MCM IVR issues and have programming teams investigating. |
| NISC Community post | Click here for more details |
| Incident Updates | |
|---|---|
| Time | Detail |
| 2026-03-31 15:29:19 CDT | Services have recovered and are receiving reports of restored functionality. We are continuing to monitor. |
| 2026-03-31 15:58:53 CDT | Last error reported was at 3:18pm CT. Closing incident. Root cause will be made available on the NISC Community. |