Incident Details

This page contains all current information on the status of this incident.

Incident Details
Incident Status closed
Services Impacted iVUE Connect Service
iVUE Connect Operations
Impact Level Service Disruption
Start Time 2026-02-03 18:05 CST
End Time 2026-02-03 18:26 CST
Description We are currently experiencing issues with iVUE Connect Trouble Management (TMS). NISC teams are actively investigating and will post updates as available.
NISC Community post Click here for more details
Incident Updates
Time Detail
2026-02-03 18:36:58 CST After a routine hardware upgrade, some follow-up adjustments were needed. This was completed and tickets are now loading properly. Our apologies for the service disruption.