This page contains all current information on the status of this incident.
| Incident Details | |
|---|---|
| Incident Status | closed |
| Services Impacted |
MDM
|
| Impact Level | Resolved |
| Start Time | 2025-07-02 00:00 CDT |
| End Time | 2025-07-02 14:00 CDT |
| Description | MDM Early Adopters who have not been migrated to AWS are experiencing slowdowns and a degraded state for file imports. |
| NISC Community post | Click here for more details |
| Incident Updates | |
|---|---|
| Time | Detail |
| 2025-07-02 12:28:59 CDT | Configuration changes have been made and no new issues have been observed since 11:54am CST. Continuing to monitor and research root cause. |
| 2025-07-02 16:23:57 CDT | "A configuration change made to assist with file import during Implementation was reverted. Going forward we will be implementing a different option to help with those processes. We're closing this incident." |