Incident Details

This page contains all current information on the status of this incident.

Incident Details
Incident Status closed
Services Impacted iVUE Connect Service
Impact Level Degraded Performance
Start Time 2025-07-01 08:00 CDT
End Time 2025-07-01 08:30 CDT
Description NISC has identified an issue with Cloud Provisioning timing out intermittently. Our team is actively investigating this issue. We will provide updates as we know more.
NISC Community post Click here for more details
Incident Updates
Time Detail
2025-07-01 08:51:20 CDT NISC identified an issue with Provisioning Business Rules resources, but we are currently seeing that services are recovering at this point. We are continuing to look into the root of this issue.
2025-07-01 11:04:35 CDT NISC identified the source of the issue and was able to resolve this issue at around 8:30am CT. Further monitoring over the past few hours has continued to show that Cloud Provisioning is healthy.

Our apologies for this degraded performance.