Incident Details

This page contains all current information on the status of this incident.

Incident Details
Incident Status closed
Services Impacted iVUE Connect Service
iVUE Connect Operations
iVUE Connect Financials
Cloud Portal
Impact Level Service Disruption
Start Time 2024-12-23 10:30 CST
End Time 2024-12-23 11:00 CST
Description We are aware of an issue with iVUE Connect search not working. We are still discovering what other impacts may be present.
Incident Updates
Time Detail
2024-12-23 11:02:17 CST iVUE Connect search is functioning again. This issue did NOT impact Smarthub as originally posted. NISC teams will monitor for a while longer before closing this incident.
2024-12-23 11:13:05 CST iVUE Connect search continues to be stable. Closing this incident, will follow up on the NISC Community with root cause.