Incident Details

This page contains all current information on the status of this incident.

Incident Details
Incident Status closed
Services Impacted NISC Community (community.nisc.coop)
Impact Level Service Outage
Start Time 2024-10-30 11:00 CDT
End Time 2024-10-30 14:30 CDT
Description NISC Community and Pathways are currently experiencing technical difficulties and are unable to be accessed at this time. If you need assistance, please create a ticket for Community or Pathways Support. We will be posting an update every 30 minutes until we have a resolution. Thank you for your patience.
Incident Updates
Time Detail
2024-10-30 12:24:46 CDT NISC continues to work with our vendor to resolve the issue with Community and Pathways as soon as possible. We will post another update in the next 60 minutes.
2024-10-30 13:26:29 CDT The vendor has identified the probably cause of the issue and are working to restore full service. We will post again in 60 minutes.
2024-10-30 14:24:25 CDT NISC continues to stay in touch with our vendor and they are actively working on the outage although they do not currently have an ETA for restoration. We do apologize for the inconvenience this may cause and appreciate your patience and understanding. Additional updates will be posted in 60 minutes.
2024-10-30 14:41:24 CDT The vendor was able to resolve the issue and all system (Community and Pathways) are back up. Thank you for your patience and we apologize for the inconvenience. NISC is closing this event.