This page provides status information on the services that are part of the Cooperative Cloud. Check back here to view the current status of the services listed below. If you are experiencing an issue not listed here, please contact NISC Support. Learn more about what's posted on the dashboard in this FAQ

Please click on the incident for more details

System Status as of 2025-08-21 14:56:58:
 
Dashboard Key
 Normal
 Resolved
 Service Outage
 Service Disruption
 Maintenance
 Informational
 Degraded Performance
Status Service 2025-08-15
Fri		 2025-08-16
Sat		 2025-08-17
Sun		 2025-08-18
Mon		 2025-08-19
Tue		 2025-08-20
Wed		 2025-08-21
Thu
ActivTrace:Normal ActivTrace
AMS:Normal AMS
AppSuite:Normal AppSuite
ASP:Normal ASP Resolved Incident
Incident (Resolved) Description
NISC encountered an issue with one of our internet circuits. As we have multiple internet circuits the impact may have only been noticed by a subset of members. All traffic was routed away from the impacted internet circuit as of 8:11 AM Central Time. This circuit did recover at 8:13 but we are continuing to investigate with the vender to find a root cause.

Full Details
Resolved Incident
Incident (Resolved) Description
NISC encountered an issue with one of our internet circuits. As we have multiple internet circuits the impact may have only been noticed by a subset of members. All traffic was routed away from the impacted internet circuit as of 5:00 AM Central Time. We are investigating with the vender to find a root cause.

Full Details
ASP-TrustGrid Connectivity Platform:Normal ASP-TrustGrid Connectivity Platform
Call to Order:Normal Call to Order
Cloud Portal:Normal Cloud Portal Resolved Incident
Incident (Resolved) Description
We are investigating an issue with STRATUS cloud domains (.stratus.coop) presenting members with a 503 service unavailable page. This is NOT impacting production cloud domains (.cloud.coop).

Full Details
Datacenter Facilities:Normal Datacenter Facilities
Enterprise Data Lakehouse:Normal Enterprise Data Lakehouse
iVUE Connect Financials:Normal iVUE Connect Financials
iVUE Connect Operations:Normal iVUE Connect Operations
iVUE Connect Service:Normal iVUE Connect Service
MCM IVR Payments:Normal MCM IVR Payments
MDM:Normal MDM
Messenger:Normal Messenger
Mosaic:Normal Mosaic
NISC Community (community.nisc.coop):Normal NISC Community (community.nisc.coop)
NISC Website (www.nisc.coop):Normal NISC Website (www.nisc.coop)
Operations Analytics (OA):Normal Operations Analytics (OA)
Payment Gateway:Normal Payment Gateway Resolved Incident
Incident (Resolved) Description
NISC encountered an issue with one of our internet circuits. As we have multiple internet circuits the impact may have only been noticed by a subset of members. All traffic was routed away from the impacted internet circuit as of 8:11 AM Central Time. This circuit did recover at 8:13 but we are continuing to investigate with the vender to find a root cause.

Full Details
Resolved Incident
Incident (Resolved) Description
NISC encountered an issue with one of our internet circuits. As we have multiple internet circuits the impact may have only been noticed by a subset of members. All traffic was routed away from the impacted internet circuit as of 5:00 AM Central Time. We are investigating with the vender to find a root cause.

Full Details
Print Services Cloud Archive:Normal Print Services Cloud Archive
Service Providers:Normal Service Providers
Smarthub:Normal Smarthub Resolved Incident
Incident (Resolved) Description
NISC encountered an issue with one of our internet circuits. As we have multiple internet circuits the impact may have only been noticed by a subset of members. All traffic was routed away from the impacted internet circuit as of 8:11 AM Central Time. This circuit did recover at 8:13 but we are continuing to investigate with the vender to find a root cause.

Full Details
Resolved Incident
Incident (Resolved) Description
NISC encountered an issue with one of our internet circuits. As we have multiple internet circuits the impact may have only been noticed by a subset of members. All traffic was routed away from the impacted internet circuit as of 5:00 AM Central Time. We are investigating with the vender to find a root cause.

Full Details
Telecom Measured Usage:Normal Telecom Measured Usage
User Services System (USS):Normal User Services System (USS)
Weather-Climate Data:Normal Weather-Climate Data
Dashboard Key
 Normal
 Resolved
 Service Outage
 Service Disruption
 Maintenance
 Informational
 Degraded Performance
Service Current Status
Service is operating normally ActivTrace Service normal
Service is operating normally AMS Service normal
Service is operating normally AppSuite Service normal
Service is operating normally ASP Service normal
Service is operating normally ASP-TrustGrid Connectivity Platform Service normal
Service is operating normally Call to Order Service normal
Service is operating normally Cloud Portal Service normal
Service is operating normally Datacenter Facilities Service normal
Service is operating normally Enterprise Data Lakehouse Service normal
Service is operating normally iVUE Connect Financials Service normal
Service is operating normally iVUE Connect Operations Service normal
Service is operating normally iVUE Connect Service Service normal
Service is operating normally MCM IVR Payments Service normal
Service is operating normally MDM Service normal
Service is operating normally Messenger Service normal
Service is operating normally Mosaic Service normal
Service is operating normally NISC Community (community.nisc.coop) Service normal
Service is operating normally NISC Website (www.nisc.coop) Service normal
Service is operating normally Operations Analytics (OA) Service normal
Service is operating normally Payment Gateway Service normal
Service is operating normally Print Services Cloud Archive Service normal
Service is operating normally Service Providers Service normal
Service is operating normally Smarthub Service normal
Service is operating normally Telecom Measured Usage Service normal
Service is operating normally User Services System (USS) Service normal
Service is operating normally Weather-Climate Data Service normal
Active Incident Timeline:
Active Incident Timeline

The active incident timeline displays all active incidents, categorized by the services they impact. Expand any incident to view a full description of the incident as well as any updates.
No current incidents.

Active Maintenance Timeline:
Active Maintenance Timeline

The active maintenance timeline displays all active scheduled system maintenance activities, categorized by the services they impact. Expand any maintenance event to view a full description of the maintenance as well as any updates.
No scheduled maintenance is occurring.