Incident Details

This page contains all current information on the status of this incident.

Incident Details
Incident Status closed
Services Impacted ASP
Impact Level Service Outage
Start Time 2021-09-09 07:34 CDT
End Time 2021-09-09 08:20 CDT
Description A number of ASP customer are experiencing connectivity issues. We are researching.
NISC Community post Click here for more details
Incident Updates
Time Detail
2021-09-09 08:33:58 CDT There was a fiber cut affecting one of our ISPs. Traffic has been automatically routed down the other ISPs. ASP VPNs have recovered. We will continue to monitor.
2021-09-09 10:09:27 CDT Connectivity remains stable. Some VPN didn't automatically reconnect but staff has manually bounced VPNs that didn't recover. Closing indicent.