This page contains all current information on the status of this incident.
|Impact Level||Service Outage|
|Start Time||2021-09-09 07:34 CDT|
|End Time||2021-09-09 08:20 CDT|
|Description||A number of ASP customer are experiencing connectivity issues. We are researching.|
|NISC Community post||Click here for more details|
|2021-09-09 08:33:58 CDT||There was a fiber cut affecting one of our ISPs. Traffic has been automatically routed down the other ISPs. ASP VPNs have recovered. We will continue to monitor.|
|2021-09-09 10:09:27 CDT||Connectivity remains stable. Some VPN didn't automatically reconnect but staff has manually bounced VPNs that didn't recover. Closing indicent.|